We are excited to announce an opportunity for a Key Account Manager to join our partner's team. In this role, you will manage important client relationships to drive revenue and ensure customer satisfaction. If you are a proactive professional passionate about building strong partnerships and delivering exceptional service, we encourage you to apply.

Role and Responsibilities

• Develop strategic relationships with key accounts to ensure ongoing client satisfaction and loyalty.
• Act as a primary point of contact for allocated clients, ensuring effective communication and resolution of any issues.
• Identify opportunities for growth and expansion within existing accounts by understanding client needs and objectives.
• Prepare and present regular reports on customer interactions, sales forecasts, and market analysis to the management team.
• Coordinate with internal departments to ensure the timely and successful delivery of solutions according to customer needs.
• Negotiate contracts and agreements to optimize profit and satisfy client expectations.
• Continuously gather insights and feedback to support product development and innovation efforts.

Key Qualifications and Experience

• Bachelor’s degree in Business Administration, Marketing, or a related field is preferred.
• Minimum of 3 years of experience in account management, sales, or a similar client-facing role.
• Proven track record of meeting or exceeding sales targets and client retention goals.
• Strong analytical skills and the ability to translate complex data into actionable insights.
• Excellent communication, negotiation, and presentation skills.
• Proficiency in CRM systems and Microsoft Office Suite.
• Ability to manage multiple accounts while building strong, long-lasting client relationships.

Preferred Skills and Attributes

• Experience within the tech sector is advantageous.
• Creative problem-solving skills with a customer-focused mindset.
• Ability to thrive in a fast-paced and results-driven environment.
• Strong organisational skills and attention to detail.
• Willingness to travel as required by business needs.

If you're eager to join a dynamic team, we want to hear from you. Apply today to advance your career as a Key Account Manager and help them create exceptional client experiences.