We are looking for a General Manager to lead and oversee the operations of the Georgian office within the maritime agency sector. This role involves managing day-to-day activities, ensuring compliance with local regulations, delivering excellent client service, and representing the organization in all commercial and operational matters across the country.

Key Responsibilities

• Office Management & Leadership: Oversee daily operations of the Georgian office with a hands-on approach. Supervise and support a small team across operations, documentation, and customer service. Ensure effective coordination with the head office and other branches.
• Port & Vessel Operations: Manage all port agency services including vessel clearance, documentation, and communication with port authorities (primarily in Poti). Ensure accurate and timely reporting to shipowners and charterers.
• Client Relations: Serve as the main contact point for both local and international clients. Build strong relationships with ship agents, port officials, and logistics partners, ensuring high levels of customer satisfaction.
• Finance & Reporting: Manage the office budget and expenses. Prepare financial and operational reports for the head office. Oversee invoicing accuracy and follow-up on payments.
• Compliance & Documentation: Ensure agency operations fully comply with Georgian maritime and port regulations. Maintain accurate records and documentation aligned with legal and company standards.
• Business Development: Identify and pursue opportunities to expand the agency’s business in Georgia. Represent the company at industry events and local meetings when required.

Qualifications

• Bachelor’s degree in Maritime Studies, Logistics, Business Administration, or a related field.
• At least 5 years of experience in maritime agency or port operations (experience in small team settings is a plus).
• Solid understanding of local port procedures and maritime regulations.
• Strong communication, leadership, and organizational skills.
• Fluency in English; Russian language skills are a strong advantage.
• Ability to work independently, with initiative and accountability.